FAQs

Do you have a question? Here are some of our most frequently asked questions, which we hope you will find helpful. For all other queries, contact a member of the Team

 

1. Do I need training to deliver the Sweet* Programme? 

Yes, mandatory training is provided to help you prepare to deliver the Sweet* Programme to your learners. The training provides an opportunity to review the resources, their delivery and assessment to ensure that you feel confident and competent. Visit our Training Page for details.

  

2. Do all members of staff delivering the Sweet* Programme need to attend training? 

We recommend that all staff who will be delivering the Sweet* Programme attend the training. In the case of large cohorts of students, representatives can attend the training and cascade the information to the rest of the delivery team. 

3. How do I register learners? 

Your designated Sweet* contact will register all learners on behalf of your centre. Simply provide some basic information by completing the registration spreadsheet which can be found in your centre’s OneDrive folder. 

4. Can I register learners myself? 

Learners must be registered through Portal Training as we manage the quality process, complete the internal verification process and claim for your learners upon completion. If learners are registered directly through your centre, you will be required to carry out and manage the internal verification process and associated Pearson visits.  

5. Is there a time limit on how long learners have to complete the qualification? 

From the time a learner is registered they will have 5 years to complete the qualification. You can find more information on the Operational End Date and Certification End Date here.  

6. Can my centre deliver the Sweet* Programme to Key Stage 3 learners? 

Yes! A number of centres are now opting to deliver the Sweet* Programme as part of their PSE lessons. Contact us for more information on how you can do this at your centre. 

7. Why does learner work need to be internally verified? 

Internal verification ensures learner work has been assessed accurately to national standards and that assessment is consistent. 

8. Does my centre need to carry out internal verification? 

No. Your designated Sweet* Internal Verifier does this by visiting your centre at an agreed date. You do not need to send us your sample. If you would like to complete internal moderation to ensure the quality of work is of a sufficient standard, you can do so at your own discretion. 

9. How many internal verification appointments will be required and when will they take place? 

Three internal verification appointments will take place over the course of the qualification being delivered. Two formative appointments will be carried out approximately mid-way through and these will be supportive visits and allow you to ask questions. The summative visit will be carried out when all units are complete. Appointments are planned so that internal verification isn’t end loaded. 

10. How is the sample selected? 

A diagonal sampling plan is used. This ensures that all learners, units and assessors are internally verified at some point over the course of the qualification being delivered. 

Centres are RAG rated. The sample size will increase if a centre requires additional support. Green Centres have a sample size of 20 - 25%, Amber Centres have a sample size of 50% and Red Centres have a sample size of 100%. When additional learners are registered, your Assessment Plan will be updated to reflect this.  

11. Where can I find the sample? 

The sample is highlighted in the Assessment Plan which can be found in your centre’s dedicated OneDrive folder. Contact your Sweet* Internal Verifier if you are having difficulty accessing this folder. 

12. What will happen during the IV appointment? 

Your Internal Verifier will need a quiet space to work for the duration of the appointment, which will take between 1 and 6 hours to complete, depending on the size of your cohort.  

The sample requested will be checked for assessment accuracy, authenticity of learner work, and that key administrative data and authenticity declarations are provided. 

A feedback report will be shared with you at the end of the appointment. It will beneficial for you to allocate 15 minutes to meet with your Internal Verifier at this point, so that they can discuss with you any actions or recommendations and answer any questions you may have. 

13. I need to re-arrange my IV appointment! How much notice do I need to give? 

Where possible, please provide at least 48 hours’ notice. 

14. How many guided learning hours are recommended for each qualification? 

10 guided learning hours are attached to each credit. There are 60 guided learning hours attached to both a Level 1 and Level 2 Award qualification and 130 guided learning hours attached to both a Level 1 and Level 2 Certificate qualification. These are the recommended number of learning hours, however you do not need to provide evidence of the length of time taken to deliver the qualification and you should use your own professional judgement when planning delivery.  

 

15. Do all activities need to be completed in the pack? 

We recommend completing all activities to ensure the assessment criteria are met robustly. Some activities are included to scaffold learning or to meet Personal and Social Education Curriculum or Welsh Baccalaureate teaching and learning (in the Sweet Level 1 and Level 2) criteria. These activities may not be assessed and therefore do not contribute towards the BTEC qualification. 

16. Can I provide additional evidence? 

Additional evidence can be used to achieve assessment criteria throughout the chapters, however it is not necessary if the activities have been completed to the required standard. If you feel the learner has achieved the assessment criteria through other subjects e.g. Welsh Baccalaureate, please ensure the work is readily available and clearly signposted during the internal verification process. 

17. I am delivering Sweet* but need more support, where can I find this? 

Please ask the Lead Assessor at your centre to share the Sweet* OneDrive folder with you.  

If you are unsure of who the Lead Assessor is at your centre, please contact a member of the Sweet* Team

18. What documents are saved within the Sweet* One Drive folder and who has access to this? 

All centres that have registered learners via Portal training can access the Sweet* OneDrive folder.

Within this folder you will find: 

  • Delivery PowerPoints for each unit  

  • Starter and plenary tasks for each unit 

  • Scheme of work 

  • Mark scheme 

  • Assessment verbs mat 

  • Skills map 

  • Blank records of activities 

  • Policies 

  • FAQ videos 

19. What documents are saved within my centre’s restricted access OneDrive folder and who has access to this? 

The Lead Assessor at your centre will have access to your centre’s OneDrive folder. Within this folder you will find: 

  • Your assessment plan 

  • An assessor list 

  • Internal Verification feedback 

  • A copy of the Sweet* Partnership Agreement 

  • Online standardisation materials 

This folder is restricted access for GDPR purposes. Your Lead Assessor will be able to share the online standardisation materials with you.

 

20. What is the Sweet* Partnership Agreement? 

This document is intended to clarify the support mechanisms offered via Portal Training and also highlight the stipulations required of each delivery centre. It includes the guidance surrounding induction training, timely registrations, assessment and feedback, internal verification, safeguarding, PREVENT and GDPR among other areas. All centres must sign the Sweet* Partnership Agreement prior to delivery. A copy of the Partnership Agreement can be found within your centre’s restricted access OneDrive folder. 

21. What is the purpose of the online standardisation materials? 

Online standardisation materials provide the opportunity to practice making assessment decisions based on examples of learner work. Once you have accessed the standardisation practice PowerPoints, you should complete the online quiz. These can be completed by each individual assessor or as groups.  

 

Materials for the E3 resource will be available from September 2020. In the meantime, standardisation sessions will be delivered in person. 

22. Will I have the opportunity to provide feedback on the Sweet* programme? 

We always welcome feedback from our learners, deliverers and centres as this allows us to continuously improve the Sweet* programme.  

You can provide ongoing feedback to your Sweet* Internal Verifier during appointments and you may also be asked to complete a short questionnaire. Formal feedback will be requested once your learners have completed the qualification from both assessors and learners. These questionnaires will be sent out electronically in May. 

 

23. What are the criteria for RAG rating centres and how is this used? 

What are the criteria for RAG rating centres and how is this used?  
 

The RAG rating criteria can be found in the table below. Your Sweet* Internal Verifier will use this table and make a judgement based on where you fall within the categories. If you fall in to the ‘green’ category for the majority, you are likely to be a ‘green’ centre. However, serious cases of plagiarism and malpractice may cause you to become ‘red’ if we have concerns surrounding the authenticity of learner work. 

DOWNLOAD THE RAG RATING CRITERIA

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Portal Training, Ocean Park House

East Tyndall Street, Cardiff,
CF24 5ET
02920 474 060 

sweet@portaltraining.co.uk

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